Terms & Conditions

By using the Platform, you unconditionally accept these Terms.

1. Agreement and Purpose of the Platform

  • Acceptance: By using the Platform, you unconditionally accept these Terms.
  • Operation: This is a language-learning platform:
    • Teachers set their own rates and schedules.
    • Students pay per lesson.
    • The Platform retains 20% of the fee and pays 80% to instructors after deductions.

2. Electronic Communications

  • All communications (emails, notifications) are valid as written.
  • You agree to receive these communications.

3. Account Creation and Management

  • Security: You are responsible for your username and password.
  • Use: Do not transfer your account; you assume all activity under your access.
  • Platform’s Rights: It may suspend or delete an account or content at any time.

4. Minors

  • Under 13 Years: Your data is not collected.
  • Under 18 Years: Use is allowed only with parental consent.

5. Cancellations and Refunds

  • You may cancel your lesson purchases at any time.
  • After 14 days, any refund is 50% of the paid amount.
  • Your lesson credits expire 6 months after purchase, with no refund.
  • You may change instructors and reuse your credits.

6. Third-Party Content and External Links

  • The Platform may link to other sites (not controlled).
  • It disclaims all responsibility for their content or services.

7. Intellectual Property and Prohibited Use

  • License to Use: You have a limited, revocable right to access the site.
  • Prohibitions:
    • Illegal or malicious use of the site.
    • Copying, modifying, distributing content without authorization.
    • Reverse engineering or creating derivative works.
  • Copyright Compliance: Do not remove legal notices and use content only for personal use.

8. Discussion Areas and Communication Services

  • You may post messages, provided that you:
    • Do not defame, harass, threaten, or distribute illegal content.
    • Do not send viruses, spam, or run scams or unauthorized sales.
  • The Platform may moderate, remove content, and suspend forum access without notice.

9. Content You Provide

  • You retain ownership of your posts (comments, suggestions), but grant the Platform a worldwide license to use them (copy, distribute, modify).
  • No financial compensation is due.
  • You warrant you hold necessary rights to your submissions.

10. Third-Party Accounts

  • If you link an external account (Google, Facebook…), you agree to ongoing data sharing per your privacy settings.

11. International Users

  • The service is managed from Morocco: comply with your local laws.
  • You may not use the Platform where prohibited.

12. Indemnification

You indemnify the Platform against any claim or damage arising from:
- your use of the site,
- your posts,
- your violations of the Terms or third-party rights.

13. Arbitration and Waiver of Class Actions

  • All disputes will be resolved individually by arbitration (American Arbitration Association).
  • No class actions or group proceedings are allowed.

14. Disclaimer

  • Services are provided "as is,” without warranty of availability or error-free performance.
  • The Platform is not liable for direct or indirect damages (data loss, financial loss…).

15. Termination and Governing Law

  • The Platform may suspend your access at any time, without notice.
  • These Terms are governed by Washington State law (USA), with jurisdiction in Washington courts.

16. Changes to the Terms

  • The Platform may update these Terms at any time.
  • The latest online version prevails; review regularly.

17. Contact

  • Address: SHY LEARNING & CONSULTING, 5 RUE DARAA RES FATIMA ZAHRA APPT N 5 AGDAL, RABAT – Morocco
  • Email: contact@shy-tech.com
  • Phone: +33 6 99 250 000